Good news: telehealth coverage is expanding, making it easier and more affordable to see your doctor from home. Recent changes mean that many insurance plans now cover virtual visits the same way they cover in-person appointments, so you can get care without the commute or time in the waiting room.
To take advantage of telehealth, check with your insurance provider to confirm your coverage details and any copay amounts. Most virtual visits work just like regular appointments—you'll need a smartphone, tablet, or computer with a camera and internet connection. Before your visit, find a quiet, private space with good lighting and have your medication list and any questions ready.
Ready to schedule? Call your doctor's office or log into your patient portal to request a telehealth appointment. Our scheduling team can help you choose between video or phone visits depending on your needs and what your provider recommends. If you have questions about setting up the technology, our support line is here to walk you through it step by step.